Hosted Services
BlueSky can offer several ways in which you can implement our
software products. You can install and operate them internally on your
own hardware which is managed and supported by your own IT
department.
Alternatively we can deliver options to manage the
environment on your behalf. This includes several hosting options:
Hosted IT Service This is where you choose to purchase our
software and it is installed on hardware that is managed by our hosted
services partner for an agreed contract period usually between 3 and 5
years for an annual hosting fee. The hardware can be purchased and
managed in a variety of ways, this is often down to individual customer
choice and BlueSky and its hosting partner can assist you in determining
the most appropriate for your organisation. The benefit of this approach
is the flexibility and control you have over the type of service you
require. You have access to a host of IT professionals to ensure you get
the right type of IT service for your organisation and you retain the
flexibility to change or move it back in-house at the end of the hosting
period. Hosted Applications Service This option
delivers a complete turnkey service that is managed in conjunction with
our applications services partner for a monthly fee payable over an
agreed contract period, usually between 3 and 5 years. This service
includes all hardware and software required to operate the system. The
benefit of this approach is that you can minimise your outlay on
internal IT services and it allows you to fund the system from revenue
rather than capital budgets.
Disaster Recovery Service This option is based on
individual customer requirements; but is designed to minimise downtime
of your system should you encounter a major systems failure due to
circumstances outside of your control.
Remote DBA
Services This service is where you are running the systems on
your own hardware and provides a remote monitoring and database
administration support to ensure your system continues to operate and is
tuned to perform at it’s optimum level within your environment.
NOTE: All above Hosting Services exclude any Implementation Consulting Services required.
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